For care providers

Reliable care staffing for services across the UK

When a staffing gap affects continuity, you need clear communication and people suited to the work. We supply care assistants, support workers and senior support workers for planned, ongoing and short-notice cover.

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A team of care professionals reviewing a shift handover

Who we support

Staffing support shaped around your service

We take time to understand the setting, responsibilities and experience you require before discussing suitable staff and availability.

Care homesStaffing support for residential and nursing environments, matched to the duties requested.
Supported livingSupport workers who understand person-centred practice, choice and independence.
Learning disability servicesExperienced support workers considered against the communication, behavioural and daily-living support needs of the service.
Mental health servicesStaffing enquiries reviewed carefully against the setting, responsibilities and experience required.
Children and young peopleRole, safeguarding and experience requirements discussed carefully for children’s and young people’s services.
Community servicesFlexible staffing support for community-based care provision and outreach services.

A clear process

From requirement to confirmed cover

You remain informed at each stage, with no booking agreed until the requirement and availability are clear.

Tell us what you need

Share the role, location, shift times and experience required.

We review the role

We clarify the setting, responsibilities and any important requirements.

Suitability is considered

Availability, relevant experience and key checks are reviewed.

We keep you informed

You receive clear updates before any booking is confirmed.

Roles we supply

The right level of support for the shift

Each request is considered individually, so the responsibilities and required level of experience remain clear.

Care assistants

Reliable support for personal care, daily routines and the practical needs of the service.

Support workers

Person-centred support that promotes dignity, wellbeing, choice and independence.

Senior support workers

Experienced care professionals for shifts requiring greater responsibility and oversight.

Compliance-led supply

Key checks form part of our process

Relevant compliance information can be provided to care providers as part of the booking process. Requirements are discussed before staff are proposed.

✓Identity and Right to Work
✓DBS status
✓Appropriate references
✓Relevant training review
✓Role experience considered
✓Public and Employers’ Liability insurance

For procurement teams

Clear evidence for supplier due diligence

A polished website is not enough. Care providers need to understand the checks, insurance, governance and communication behind every staffing relationship.

Insurance cover

Employers’ Liability cover of £10 million and Public Liability cover of £1 million. Evidence can be supplied during onboarding.

Worker information

Identity and Right to Work, DBS status where relevant, appropriate references, training information and role experience form part of our review.

Governance

Public safeguarding, complaints, code of conduct and privacy information supports accountable working and clear escalation routes.

Booking clarity

We confirm the setting, responsibilities, shift details, required experience, availability and commercial terms before cover is agreed.

Reviewing new staffing suppliers?

Ask us for company, insurance, policy and service information to support your due-diligence process.

Request supplier information

Delivery partnerships

A dependable staffing partner for larger care contracts

We welcome enquiries from national care groups, principal contractors, framework providers and recruitment partners that need additional workforce capacity. We can discuss defined regions, service types and work packages without overstating availability before requirements are understood.

Discuss a delivery partnership
Contract mobilisationEarly discussion of locations, roles, volumes, timescales and onboarding requirements.
Regional delivery supportAdditional staffing capacity for agreed services or geographical areas.
Overflow requirementsSupport where an existing workforce or supplier network needs added capacity.
Supplier onboardingClear business, insurance, governance and compliance information for due diligence.

Provider questions

Answers before you make an enquiry

We keep expectations clear from the start and avoid promising cover until the requirement and availability have been reviewed.

Which care roles do you supply?

Our core roles are care assistants, support workers and senior support workers. We discuss the duties and level of experience required for every request.

Which care settings do you support?

We consider enquiries from care homes, supported living, learning disability, mental health, children and young people’s, and community-based services across the UK.

Can you provide compliance information?

Relevant worker and business information can be discussed and supplied as part of provider onboarding and before an assignment is confirmed.

Do you guarantee short-notice cover?

No responsible agency should confirm cover before checking suitability and availability. We respond clearly, keep you informed and only confirm a booking when the requirement can be met.

Safe cover is shared work

Clear responsibilities support better outcomes

Temporary staff should complement a service’s own safe systems, induction and oversight. We set out what providers can expect from us and what we need from the service.

What We Care brings

  • Role and service requirements clarified before proposing staff
  • Relevant identity, Right to Work and compliance information reviewed
  • Experience and availability considered against the request
  • Clear communication before, during and after a booking
  • Concerns escalated through safeguarding and complaints processes

What we need from providers

  • Accurate information about the service, role, shift and people’s needs
  • A suitable local induction, care information and risk controls
  • Clear limits around medication, equipment and delegated duties
  • Appropriate supervision and a named contact during the assignment
  • Prompt feedback or reporting of any incident, concern or change

Staffing enquiry

Tell us about the cover you need

Complete the short form below. We will use the information to understand your requirement and contact you to discuss the next step. Please do not include confidential information about a person receiving care.

    Start with the essentials. We will contact you to understand the requirement and discuss availability.

    Add planning details (optional)

    Please do not include names, medical records or other confidential details about people receiving care.

    We will use the information you provide to respond to your staffing enquiry. Read our Privacy Notice.